Returns & Exchanges

START RETURN OR EXCHANGE
 

We want to find you a product that you love. The items you hold dear will add value to your life, improve the lives of those who made them, and create less waste. 

So, let's get started...

Return & Exchange Policy (Domestic)

You are welcome to return or exchange items if they are in their original condition (including tags) and it is within 30 days or your purchase.* Exchanges and returns requesting store credit have no cost, but there is a $6 restocking fee for customers looking to refund their original payment method.

To complete your return or exchange you will need your order number and the email used with your order. That's it!

If you have any questions at all, please don't hesitate to reach out to us at help@knownsupply.com

International Returns & Exchanges 

We allow international orders to return or exchange items in their original condition, as long as it is within 60 days of the purchase date.* International orders are responsible for shipping the item back to our offices.

Shipping address and more details can be found HERE.

 


*NOTE: Items that have been customized can not be returned or exchanged.