A+ Customer Service
I first purchased these pants at a Whole Foods in Pittsburgh. I ordered two more pair online because I wear the original pants so much. I call them my "grocery store pants" LOL. My first order, I accidentally purchased the wrong size. They were returned with no problem and the right size arrived. The second pair had a giant hole in one pocket. I sent an email of complaint and a new pair was sent (and quickly). Despite the pocket hole, I love the pants and commend the customer service team for their quick fix of the problem. The pants themselves are comfortable, wash well, and go everywhere.