You are welcome to return or exchange items if they are in their original condition (including tags) and it is within 30 days or your purchase.* Exchanges and returns requesting store credit have no cost, but there is a $6 restocking fee (per order) for customers looking to refund their original payment method. Please note, we cannot exchange across styles.
To complete your return or exchange you will need your order number and the email used with your order. That's it!
If you have any questions at all, please don't hesitate to reach out to us at help@knownsupply.com
We allow international orders to return or exchange items in their original condition, as long as it is within 60 days of the delivery date.* International orders are responsible for shipping the item back to our offices.
*NOTE: Items that have been customized can not be returned or exchanged.