FAQ

Please allow 1-2 business days to process your order in addition to the shipping time.  If you customize your tee please add an additional 7 business days.  

*During high volume periods your order may need 1 or 2 more days to be processed and shipped. *

We ship to the majority of countries worldwide.

*If your country isn't listed email us at help@knownsupply.com*

We are happy to accept returns or exchanges of unaltered product within 60 days of the original ship date. 

International orders will be responsible for shipping back returns and exchanges. 

Please download and print THIS FORM. Then ship the product and your completed form to:

KNOWN SUPPLY

Attn: Returns/Exchanges

1630 Superior Ave. Unit C

Costa Mesa, CA 92627

At this time we cannot exchange across styles. If you’d like to exchange for a new product, we recommend returning your purchase for a full refund or store credit before placing a new order. 

Note:  Customized product and all items with. marked-down price cannot be returned or exchanged. We will also not be able to provide an exchange without the above form filled out entirely and shipped to us.

To start a return or exchange, or to answer international return questions, please visit the following link — knownsupply.com/returns

We are happy to send you a free return label for your return or exchange within 30 days of the original ship date. There is no cost for customers who are exchanging and requesting store credit! Returns will have a $6 restocking fee (per order) deducted from the refund amount.  

At this time we cannot exchange across styles. If you’d like to exchange for a new product, we recommend returning your purchase for a full refund or store credit before placing a new order. 

Note:  Customized product and items with a marked-down price cannot be returned or exchanged. They are Final Sale.