FAQ

How can we help you?

Customization

What can I put on my t-shirt to customize it?

What's the method used to customize apparel?

Can I return or exchange customized products?

How long does it take to complete the customization of my tee?

Ordering

How do I know if my order went through?

What if I did not receive an email confirmation?

How do I track my order?

Shipping

How long will it take to get my order?

How long does expedited shipping take?

International Shipping

Where do you ship internationally?

How long will it take to receive an international order?

Is there tracking information for international shipments?

Can I return or exchange an international order?

Returns & Exchanges

What is your return and exchange policy?

How do I make an exchange?

How long will my exchange take?

How do I make a return?

What if I lost the order receipt for a return or exchange?

Do I have to pay to ship a return or exchange?

I think my order got lost in the mail. What do I do?

What if I receive a damaged product?

Do you have any holiday exceptions?

Other

Do you offer gift cards?